(2).Work Hours:Monday to Friday
(3).If you dont get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails. Please add us in your contact and email us again
Payment method:
(1).We accept PayPal only.
(2).After you have won the auction, an email will be sent to your eBay registered email address.
(3).If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.
(4).All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.
(5).We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
Shipping:
(1).Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
(2).We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
(3).Local pick up is not available.
(4).Shipping Time&Tracking number=?
*We ship USA with USPS.Tracking number is available.It usually takes 7-15 business day(weekend is not included)
*We ship worldwide(except USA) with flat rate shipping by Hong Kong Air mail or China Air mail. This international order may take longer to arrive. Normally the shipping time is 15 to 35 business days (just for reference), exclude Sat & Sun.
*Express post by EMS(5-8 days) or DHL(2-5 days) is available. The cost is higher than standard postage, about $20 or higher. If you want, please contact us.
Return & Refund policy:
(1).We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
(2).All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back.
(3).In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
(4).Replacement will be made upon receipt of the returned item.
Feedback & detailed Seller Rating
We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
